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BURIED IN PRODUCTION · ERROR.LOG

Expensive errors are hiding in your logs.

Commerce logs are where the liability lives.

The failed payment, the leaked detail, the bug that never pages anyone. Nobody has time to read them, so Bridge does, and surfaces the one costing you money before a customer finds it first.

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production · last 24h 1,204 lines scanned
02:38INFOJob[ProductExport] started
02:40DEBUGcatalog storefront-catalog 84k products
02:42INFOSearchIndex refresh queued
02:44DEBUGPriceBook lookup 39ms
02:46INFOserved /s/RefArch/home 200
02:48ERRORJob[ProductExport]: SeekableIterator not closed, 3 cursors leakedCAUGHT
02:50INFOserved /s/RefArch/category 200
02:52DEBUGfeature flag new-checkout = false
02:54WARNdeprecated pipeline COBilling-Start x3
02:56INFOOCAPI GET /products 200
02:58DEBUGPromotionMgr evaluated 17 promos
03:00INFOsession started sid=3a9f-02
03:02INFOJob[SearchIndex] started
03:04DEBUGgeolocation lookup 12ms
03:06INFOserved /s/RefArch/cart 200
03:08WARNslow customObject GiftCard 1.8s
03:10ERRORQuota api.jsObjectCount exceeded, 12,043 / 10,000CAUGHT
03:12INFOOCAPI POST /baskets 201
03:14DEBUGinventory reserved sku=701644
03:16INFOserved /s/RefArch/product 200
03:18DEBUGcache warmed pdp-fragments
03:20WARNretry 2/3 taxService timeout
03:22INFOJob[SearchIndex] done in 3m41s
03:24INFOserved /s/RefArch/search 200
03:26DEBUGPromotionMgr evaluated 9 promos
03:28WARNClientAbortException, broken pipe
03:30INFOPaymentInstrument tokenized ****4242
03:32ERRORCOPlaceOrder.js: cannot read 'grandTotal' of nullCAUGHT
03:34INFOserved /s/RefArch/checkout 200
03:36DEBUGfeature flag express-pay = true
03:38INFOserved /s/RefArch/account 200
03:40WARNGC pause 640ms
03:42INFOserved /cart 200
03:44INFOhealth check ok
03:45WARNClientAbortException, broken pipe
03:47ERRORcheckout: cannot recover from declined cardCAUGHT
03:49INFOserved /home 200
03:51INFOsession started sid=b71a-9c
03:53DEBUGPriceBook lookup 44ms
03:55INFOJob[EmailReminder] sent 128
03:57INFOserved /s/RefArch/home 200
1,200 suppressed as noise 4 findings ready for tickets

How it works

Fix errors automatically.

It reads the logs so you don't have to.

  1. always on

    It watches your logs

    Bridge reads your Prod and Staging error logs continuously, so no one has to tail them at midnight.

  2. signal, not noise

    It finds the one that matters

    It flags the serious error the moment it lands and drops the benign chatter, so what reaches you is signal you can act on, not a firehose.

  3. one ticket

    It files it, with the code

    It turns the real error into a single deduplicated ticket, with the candidate code locations already attached.

  4. you ship the fix

    Fixed before customers notice

    Your team opens a ticket that starts at triage, not retrieval, and ships the fix before anyone outside the building sees it.

Two ways it goes

Know before your customers do.

Without Bridge

Days, then the bill

Day 1
A declined card quietly locks a customer out of checkout. The error lands in the log.
Ongoing
Nobody reads the logs, so it keeps firing, buried under a thousand routine lines.
Day 3
Support forwards a complaint. Then a chargeback. Then legal has a question.

A week of lost orders, and a problem that now has your name on it.

With Bridge

Minutes, then quiet

0:00
The same error lands in the log. Bridge is already reading.
0:01
It flags the serious one and opens a ticket with the offending code attached.
By noon
You ship the fix before it reaches the next customer.

A few minutes, before a customer or a lawyer ever noticed.

One way Bridge protects you

There is another.

Catch the failure earlier, before it ever reaches production. Bridge reviews every pull request against your requirements and priorities.

Meet the Code Reviewer →

Find the expensive bug first.

See what Bridge surfaces from your own production logs.

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